Rental Services Counter Supervisor

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Connecting employers with military veterans!

Posted by: Foley Cat on Jan 11, 2019


Bensalem, 0

Job Description:


• Maintain daily involvement with Rental Developers and Rental Sales Territory Managers to obtain overall financial and time utilization targets.
• Periodically reviews the competition, suggesting adjustments to prices and offerings due to market sensitivity.
• Understands and considers the overall employee/customer impact when making important broad based decisions.
• Demonstrates "salemanship" skills, not only to promote the business but to support the rental counter and sales team by leading by example.
• Acts as a mediator with employee and/or customer disputes.
• Works closely with the credit/collections department.
• Communicates with customers and sales departments to resolves disputes.
• Providing and gathering information regarding lost rentals and competition.
• Evaluate and develop direct reports by supporting their development of value based decision making skills to provide increased value within the Rental Services Sales Operations Team.
• Through effective collaboration, model, and reinforce problem solving and influencing skills with other managers to further the awareness, understanding, and integration of the company's mission and core business values.
• Promote products and services to existing customers while attracting new customers in conjunction with the Relationship Critical Success Factor.

Recommended Qualifications

• Bachelor degree
• Minimum 5 years experience in the customer service or equipment rental industry with progressive supervisory experience and/or equivalent combination of training and experience that provides the required knowledge, skills, and abilities.

Due to the large volume of resumes we receive, we do not acknowledge receipt of resumes and we are unable to give status updates. If you are selected for an interview, a member of our recruiting staff will contact you. In the event that you are not contacted within a 3 to 4 week period, it is likely that we are pursuing other candidates. We encourage you to return to this website on a regular basis in the event that another position is of interest to you.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled

Foley, Incorporated does not discriminate against any person applying for employment based on race, color, sex, age, religion, national origin or citizenship status, physical or mental disability, marital status, status as a covered Veteran, or any other legally protected status.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60.300.5(a) and 41 CFR 60.741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of disability and protected veteran status, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities and protected veterans.

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About Foley Cat

The Foley name initially was known as a leader of automobile dealerships in Newark, but in 1957 Foley become a Cat® tractor dealer, changing the direction of Foley’s future. Their headquarters today is in Piscataway, NJ, and covers New Jersey, Southeastern Pennsylvania, and Northern Delaware Regions. The company has spanned three generations of the Foley Family. Jamie Foley is CEO, Ryan Foley is President, and Kim Foley is Chairman of the Board of Foley, Inc., and Marine Corps 1967-1971. Our vision is to “Create customer experiences that create customers for life,” and we believe in and strive to achieve our vision by adhering to our company values of trust, communication, relationships, mutual respect, and astonishment, every day. Foley’s divisions provide a diversified line of products, rentals and services to support our wide range of customer needs. The Machinery Division offers the full line of Cat Construction Products, consisting of over 300 machines. Foley Rents offers short term rentals, long term rentals and rent-to-own agreements. Power Systems provides emergency and prime power generator sets, power generation rentals, temperature control rentals, compressed air rentals, marine engines, and industrial engines. The On Highway Division’s capabilities includes services from basic oil changes to major overhauls, and our factory-trained technicians provide expert and reliable service whether it is for Cat or non-Cat truck engines. Foley offers product support capabilities for every division which includes all service and parts availability for all product types. We offer a competitive salary, outstanding benefits and the potential for advancement. Visit for more information about our career opportunities.

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