Team Lead, Process Improvement/Product And Process Quality Assurance

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Posted by: KeyW on Dec 03, 2018


Sierra Vista, AZ

Job Description:

Join our DCGS-A Sustainment Process Improvement (PI)/Product and Process Quality Assurance (PPQA) team responsible for ensuring efficient processes and quality deliveries of a diverse DCGS-A family of products. In the PI/PPQA area we monitor adherence to, and improvement of, our government customer's software development processes and procedures, and ensure the quality of their products.

As a Service Area Lead and PI/PPQA Specialist, you will be part of a team that performs two primary functions: PI activities to review and revise existing software development processes and procedures, improve efficiency, and produce repeatable results; PPQA activities to ensure the accuracy and quality of delivered documents and software products. Specifically, you will:
Manage the PI/PPQA team by receiving and prioritizing customer service requests, assigning responsibilities and tasks to team members, ensuring tasks are completed, initiating PI based on PPQA findings, and promoting a culture of quality within Team SoteraIdentify, coordinate, and conduct training to improve the team's capabilitiesResearch and identify industry best practices for Quality Control (QC), QA, and PIPerform QC and QA of contract deliverables when requested, and monitor organizational aspects of QC and QA complianceReview, edit, and revise standard operating procedures, task instructions, process documents, templates, and other documents as directedConduct audits of processes and products throughout the work-cyclePerform inquiries and cause analysis as directed to render a findingPerform courtesy spot checks on requestInitiate, perform, or support PI efforts based on observations or customer directionMaintain the PI/PPQA documentation in accordance with best business practicesPerform Software Engineering Institute (SEI) Capability Maturity Model Integration (CMMI) process improvement tasks and activitiesPrepare for and participate in Standard CMMI Appraisal Method for Process Improvement (SCAMPI) related activitiesAdvise management of risks that may affect project schedulesAnalyze trends, develop reports, facilitate communication, and provide feedback on process performanceWork as a team leader while demonstrating personal initiative and ability to perform individual tasks

A technical bachelor's degree and 9 years of professional work experience is required (4 additional years of relevant work experience in place of a degree)
Demonstrated high level experience in using MS Office suite products (MS Word, Excel, PowerPoint);Demonstrated knowledge of quality control and quality assurance principles and practicesDemonstrated knowledge of Process Improvement; CMMI training and/or experience preferredDemonstrated experience exercising effective written and oral communication skills and abilities; experience developing presentations and briefing senior management preferredDemonstrated experience managing a team that delivered a product or serviceWorks well with a team and independentlyTS/SCI Required Preferred Qualifications
3+ years direct experience in working with CMMI for development projects1+ years of direct experience as a SCAMPI team memberCertified CMMI AssociateDemonstrated experience managing a multidiscipline team that delivered products and servicesExperience advising mid-level and senior management on quality initiatives, impacts, and concernsActive DOD TS/SCI ClearanceAbility to work with a team:Work as Team Leader with team members, service area personnel, and customer to perform Quality Assurance activities and Process Improvement projectsExtrapolate requirements and tasks from customer provided product or process description, effectively communicate work requirements to the team, and supervise to ensure successIntegrate individual efforts into the team's overarching missionHandle multi-tasking and changes to taskingBe able to execute tasking with minimal guidance

About the Organization
KeyW is a pure-play national security solutions provider for the Intelligence, Cyber and Counterterrorism Communities' toughest challenges. We support the collection, processing, analysis and dissemination of information across the full spectrum of their missions. We employ and challenge more than 2,000 of the most talented professionals in the industry with solving such complex problems as preventing cyber threats, transforming data into intelligence and combating global terrorism.

KeyW, together with its direct and indirect subsidiaries, encourages and actively supports a policy of Equal Employment Opportunity and commits to provide equal opportunity to each individual, regardless of race, color, religion, gender, sexual orientation, age, national origin or ancestry, marital status, veteran status, disability or any other classifications protected by Federal, State or local law. In fact, we foster an environment that promotes diversity, balance and fun-because we believe in the importance of having a workplace as unique as the challenges we solve.

Clearance Requirement: This position requires a Secret security clearance, based on current background investigation. TS/SCI Eligibility needed based on final work assignment.

KeyW is an EEO employer. We are committed to providing fair and equal employment consideration, regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.

How to Apply?
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Recruiting Point of Contact:
Tracy Turner:

HR. Website URL:

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About KEYW Corporation

KEYW is an adaptable, powerfully capable company whose members have made many important, creative contributions to science, defense, space and the intelligence community. We take pride in these contributions to security and the quality of life. Even more, we are grateful to our customers for entrusting critically important tasks to us. The people of KEYW take on new challenges with confidence and commitment. We are an unbeatable team with the technical, management and financial capacity to perform the tough assignments of the future. KEYW is building a "total solutions company" that will be more agile than larger competitors and will focus on solving the “hard problems”. Our operating philosophy is to be responsive, agile, and focused on solving our customers’ difficult problems. Our core capabilities include: hardware and software development, system integration, test and evaluation, field support, computer and network operations, information security and specialized training. Our success is due in large part to our commitment to more than just do work for our customers, but instead to partner with them at every conceivable level. While such partnerships bring programmatic success, we measure ourselves by the real-world impacts and successes these partnerships have and will achieve.

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